Christen Foto & Copy — Farbgasse 21, 4900 Langenthal, Switzerland

I went there today for passport photos and I'm very satisfied with the entire process. The service was consistently professional, efficient, and friendly. The photos were taken quickly, I received expert guidance and was optimally positioned, which is especially important for passport photos for foreign authorities. The photos were printed and ready to use immediately afterward. Overall, a very impressive service. I'll gladly return and will consider the studio for future photo projects. Keep up the good work!

Bit Hunter

Unfortunately, I had a very bad experience. My colleague and I wanted to have our photos taken and were treated disrespectfully as soon as we walked in. The photographer told us he would dictate what we did, even though we were paying for the service. First, he said the price was 36 CHF, then he suddenly demanded 32 CHF per person and even told us not to tell anyone we had only paid 32 CHF – very unprofessional. The photos we received later were extremely unprofessional and could have been taken just as easily at home. When I called him about it, he hung up on me several times. Only when he finally answered did he become disrespectful again. In the end, he told us to just come back and collect the money – which, to me, was a sign that he knew the service was terrible. Overall, the experience was rude, unprofessional, and disappointing. I absolutely cannot recommend this photographer!

Aruja Lingendran

Yesterday, my child took a photo for his bicycle license. He asked for another photo because the first one wasn't as good. He was told he could leave. I believe that if someone is paying money, they should enjoy it, and young visitors should be treated with respect. If you can't take photos and are rude, don't take my job! You can be excused from work!

Mila

I needed a collage printed in 10x15cm. I told the man my home printer wasn't producing satisfactory prints, and a few weeks ago I'd had the same problem. A nearby shop used photo paper with a finer grain, and it worked perfectly. This suggestion was ignored. He looked at his computer, and I gave him my USB stick. I told him the Word file was on the stick. He implied that putting photos in Word was a crazy idea. I told him that way the collage would be the correct size. After a brief discussion, he told me he needed my address. I asked, in a neutral tone and with a smile, why he needed my address to print a photo. He was quite taken aback. He looked at me, as if a servant dared to speak to his master without permission. No explanation was given. He told me it would take 24 hours and cost about 8 francs. 5 francs for taking down my address. "Why is it taking so long?" After this question, he looked around, bewildered, between me and the air. He laughed loudly. After a brief reprimand that it wasn't my place to ask such questions, he replied, "Because that's just how it is." "Aha." At the stationery shop in Reiden, the whole thing took 5 minutes, about 2 test prints, 1.30 CHF, and I was sent off with a smile. Here, you get an unfriendly response if you ask questions, and before I was even about to give him 5 francs for his kind address-taking, he said goodbye and turned his back on me. Of course, 8 francs isn't the business of a lifetime, I understand that. But customer service is a fundamental principle, and if you don't follow it, you have to expect bad reviews. Not recommended. Kind regards

Andri börlin

What an insolent man! People like that shouldn't be allowed to work in sales. They should be ashamed of themselves.

Elizabeth Chistine

Terrible and shameful!!! To print a text sent by email, which he then had to copy and paste (because my email address wasn't there), cost me 9.30 francs. Truly shameful!

Sandra Aleksik