Egger & Etter Automobile AG — Länggenstrasse 28, 8184 Bachenbülach, Switzerland

Unfortunately, our experience with this dealership was very disappointing. The car was sold to us under a written agreement stating that it was in perfect condition and free of any defects. However, shortly after the purchase, it turned out that the seller was fully aware of existing technical problems — including a damaged control arm (Querlenker). The most shocking part is that the seller sent us a video showing this exact defect, which had been recorded about a week before the sale took place. This clearly proves that the issue was known but intentionally not disclosed. Afterwards, we took the vehicle to an official TESLA service center, where several additional defects were discovered. Such misleading and dishonest business behavior is completely unacceptable. We have already submitted a formal written complaint and strongly advise other buyers to be extremely cautious and have the vehicle independently inspected before purchasing.

Mike Sebastian

I had an amazing experience at Egger & Etter Automobile. Mr. Egger and Mr. Etter patiently answered all my questions (I believe we exchanged 20+ emails within 2 days). They sold me a beautiful and fairly priced car, and in immaculate shape. It looked as clean and as shiny as it ever could. I’m so happy to have done business with them. Thank you Egger & Etter!

Basar Akyelli

At Egger&Etter they are very polite, professional and knowledgeable. The communication (also in English) was great and they kindly answered any questions we had. The overall buying process was really simple and effortless. Cars on display, mainly BMW, are in pristine condition regardless of the mileage and the prices are fair in the different price ranges - worth a visit. Highly recommended. Greetings from Basel.

M***** L******

I spoke with the Egger and Etter car dealership by phone today, and I'm absolutely thrilled! The employee I spoke with was incredibly friendly, patient, and took plenty of time to answer all my questions in detail. You can immediately tell that genuine customer service is a top priority here. The advice was competent and honest – exactly what you want as a potential buyer. Thank you for the great experience, I look forward to continuing to speak with you!

Miriam M

A competent and friendly team, very professional work. I am completely satisfied!

Shqip Don

An email was sent requesting five lease quotes, each for two vehicles—ten in total. The unwelcome reply arrived quickly and came from someone with the same last name as the company. Despite pointing out that I was 130 kilometers away, I was asked to come in person to have the lease calculations done. With all due respect, creating lease quotes is standard practice in the automotive industry. This suggests that customer needs are not a top priority and that the customer is not king.

Hedef Turan Kizilelma